FAQ

Can I buy different top and pant (style / size)?

Yes, we offer maximum flexibility in both styles and sizes.
Ex: You can order a pant size 36 from one style and a top size 38 from another style.

Can I reserve a product?

We do not accept reservations.

My order has not yet arrived. How can I find out where it is ?

Once the order is shipped you will receive a "confirmation of shipping" e-mail and you will be able to consult the "Tracking Number" information of your order in your customer area under "Orders".

On one of the links below enter the tracking code and check the status of the order.

Links to check the status of your order:

CTT: https://www.cttexpresso.pt/feapl_2/app/open/cttexpresso/objectSearch/objectSearch.jspx?lang=01

TNT: https://www.tnt.com/express/en/site/shipping-tools/tracking.html

I chose payment the ATM reference payment method. I forgot to action the payment by the deadline (23:59h of the day the order is placed. What do I do now?

Your order is cancelled and your items return to stock. In this case you will have to place a new order if you still want to receive this.

Can I change my delivery address after I place an order?

The delivery address can be changed up until the moment the order has been shipped.

Can I change my invoicing information after I place and order?

Changes to invoicing are only permitted up until the moment the order has been shipped.